Privacy Policy

Last updated: May 14, 2025

Introduction

Welcome to Go Go GAIA, a health management app developed by Holland Neurotech Inc. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.

1. Information We Collect

We only collect and store data that you manually log into the app. This includes:

  • Personal Identification Information: such as your email address used for login and authentication purposes.
  • Health Data: such as sleep patterns, mood fluctuations, menstrual cycles, blood sugar levels, and any other health-related information you manually log.

Importantly, we store these two types of data separately to make it harder to link the two types of data together.

For some of our more intensive algorithms, we may also store data that is not directly entered by you, such as your Apple Health data. In these cases, we will always ask for your permission first.

2. How We Collect Information

We collect information in the following ways:

  • Information Provided by You: All data you manually enter into the app.
  • Wearable and Apple Health Data: Accessed directly from your device but not stored or transmitted through our API.

3. AI Insights and Health Data

We offer an optional AI feature, which uses artificial intelligence (AI) to analyze your logged health data and provide personalized insights.

What We Analyze

If you enable this feature, you can leverage your data to have AI analyze:

  • Symptoms, moods, and written notes
  • Nutrition and hydration logs
  • Menstrual and cycle tracking data
  • Wearable data (e.g. heart rate, HRV, sleep)
  • Exercise and recovery patterns

How It Works

When you request an insight, both your submitted input and the AI-generated response are saved in your account. You can view or delete past insights at any time from within the app.

We do not attach your name, email, or identifying details to the data sent for AI processing. However, we do not actively remove any identifying information you may include in your written notes or logs. Please avoid entering sensitive personal identifiers when using this feature.

Not Medical Advice

AI insights are not medical advice and should not be used for diagnosis or treatment. They are based on your personal data and general health principles. Always consult a medical professional for health concerns.

Consent and Control

Your consent is logged securely in our system. We store your user ID, the time of consent, and the version of this privacy policy you agreed to. To withdraw consent, email us at [email protected].

These features are not intended to diagnose, treat, or cure any medical condition. They are for informational purposes only and should not replace medical consultation.

4. Data Sharing & AI Processing

We do not share your data with any third parties. Your data is stored securely, and access is limited to necessary personnel only. When you enable AI insights, your health data is analyzed securely using a third-party AI service. No additional identifying information, other than what you select to send, is shared with the model provider.

5. Data Security

All health data and AI insights are stored on secure servers located in Europe, with strict access controls and encrypted communication.

6. Data Retention

AI-generated insights are stored in your account for your personal review. You can delete individual insights or your entire account at any time. If you withdraw consent, no new insights will be generated, but existing ones remain until manually deleted.

7. Your Data Protection Rights

You have the following rights regarding your data:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request deletion of your data.
  • Restriction: Request restriction of data processing.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]